i have not had any work done yet but i am towing my car here today for service, i went inside the shop and i must agree so far so good clean shop and Gary was very helpful and easy to communicate with. i am fixing a classic car in memory of my mother and will update each stage and step of the process along with pictures
Love this place my car is A-1.
Best auto mechanic shop I've ever been to great customer service (Sean) great guy called me kept me updated on what was going on with my vehicle and actually took the time to find the real issues with what was wrong with my vehicle this is a great place definitely will be back.
Best bunch of people ever!! Ms. Brandy and Mr. Gary are always there to help whenever they can. Technicians are very knowledgeable and courteous. All around great experience. Did I mention, they're the best bunch of people ever??
First. Customer service was beyond great..my trans went out between Florida and Michigan on a Saturday.i called them late Saturday and I actually talked to someone. Gary. Long story short. They took great care of me and my dog Cassie. They had me back on the road in a short period of time. Great integrity. Gave me options. Would highly recommend..it's great to see customer service at this level again. 5 plus stars. Thanx. Brian
Great Services,experience car card "" My car RUN like brand new Car
I have been to Aamco Transmission in Macon twice and despite my "transmission" woes, the staff was tremendously friendly, knowledgeable and helpful. Both of the front reception personnel (Clint, last year and Brandy, presently) went above and beyond to assist me. In addition, the mechanical work was handled promptly and professionally. I would not hesitate to have my car repaired or serviced there again.
I took my vehicle in knowing there was an issue with a bolt that broke out of the transmission, I requested a bolt that was missing to be installed, topped off on trans fluid and quicksteel epoxy to cover the broken bolt housing. Service actually provided was only looking over the undercarriage and pointing out issues.they topped off my trans fluid but didn't have the bolt for the transmission to be mounted to the t bracket. Was still charged the full amount of labor even though not all I was quoted for was completed. 116 dollars to top a vehicle off on transmission fluid is a bit ridiculous. I hope they make right with me a give a partial credit for services provided. * I spoke with the shop Manager and he let me know that I can bring the bolts by when I receive them from Walsh Honda tomorrow and they will put them in for me. 5 star communication with these guys. I will update tomorrow after work has been completed.
All I can say is that they have a customer for life!!! I took my vehicle in for some warranty work, and Brandy and the entire team is Awesome!! Excellent customer service and they live up to their name! I was kept in the loop on the progress of my repairs, and I would recommend AAMCO in Macon Ga, to anyone I know !! I initially went in for a couple of repairs , but will definitely use them for all of my routine maintenance as well!! Oh, and the inside of their shop is AWESOME!!!!!